The Central Bank of Barbados has established a dedicated BIMPay Help Desk and WhatsApp Chat to bridge the gap when you cannot reach your bank or credit union.
Your financial institution remains your primary source of support, but we're here to make sure no one is left without answers.
The BiMPay Help Desk and WhatsApp Chat are dedicated phone support channels designed to help you with any questions, concerns, or issues related to BiMPay until mid-July.
We’ll provide guidance and assistance to BiMPay users across the island during this exciting phase, where BiMPay is being rolled out.
Whether you are new to BiMPay and need help getting started, or you are a user experiencing a technical issue, our support team is ready to help.
Who Is It For?
These services are designed with you in mind. No question is too small. If something is not working the way you expect, or if you simply need a bit of guidance, our team is here to walk you through it during this introductory phase.
How Do I Reach the Help Desk?
Getting support is simple. Choose your preferred communication channel below:
