Career Opportunity: Deputy Director, Payments IT Support Services Unit, Management Information Systems Department

The Central Bank of Barbados is seeking to fill a post of Deputy Director, Payments IT Support Services Unit, Management Information Systems Department (MISD).

Job Summary

To provide leadership and managerial support to ensure operational efficiency and delivery of consistently excellent Information Technology (IT) services

Specific Job Duties and Responsibilities

• Assist with the development of organisational strategy as it relates to the IT infrastructure

• Assist with the development and maintenance of the framework of policies and procedures, establish metrics, key performance indicators and monitoring of the network, network infrastructure and networking components and make recommendations to ensure that standardised methods and best practices are utilised

• Provide support in the administration of IT risk management systems to identify, assess, evaluate and report on emerging and other IT risks and threats to the organisation and advise on the appropriate risk mitigation approaches

• Consult with senior-level stakeholders across the Bank to identify business and technology needs and to optimise the use of information technology and provide input to the determination of the advisability, acquisition and use of specific system hardware

• Oversee the administrative operations of the Department to proactively support IT service delivery and the execution of efficient and effective support functions

• Coordinate with management and staff in the execution of the fail-over and Disaster Recovery Plan, while ensuring that all system documentation is updated

• Assist in the management and monitoring of the department’s performance and lead software development teams, to strengthen operational efficiency, in alignment with the Bank’s strategic objectives

• Assist in the design and management of departmental budgets

• Assist in the performance management and development of direct reports and provide coaching, mentoring and motivation of staff

• Contribute to team effort by performing any other related duties as assigned

Relationships

Establish and maintain good working relationships with members of staff, computer suppliers and consultants

Education/Experience

• A Master’s Degree in information technology, information systems, computer science or related field and five (5) years’ relevant experience in a senior IT supervisory position

OR

A Bachelor’s Degree in information technology, information systems, computer science or related field and seven (7) years’ relevant experience in an IT managerial position

• Certifications in CCNA, CISSP, MCSE or equivalent

• Demonstrated experience with MS Windows Server OS, Server Applications, Azure, O365, SharePoint, MS Office

• Working knowledge of the following would be an asset:
  • IT Governance Frameworks and Information Security Standards such as ISO 38500, COBIT 2019, ITIL, ISO27001/2/17, PCI
  • Payments platforms such as SWIFT, RTGS
  • Experience with cyber security concepts and overall security regulations (e.g. ISO 27001/2)

Competencies

The successful candidate must have:

• Expertise in networking and networking protocols with knowledge of the management of complex, networked computer operational environments

• Strong knowledge of design, implementation, and operations using on-premise and cloud corporate infrastructure/networking and IT solutions (e.g. O365 Suite and other Microsoft products, Webex, etc.)

• Deep understanding of current and emerging technologies and how other financial institutions are employing them to drive digital business at Enterprise scale

• Proven leadership skills, particularly skills at influencing, leading and supporting organisational change

• Excellent administrative, organisational and project management skills

• Good stakeholder management skills, excellent team player and strong collaboration and interpersonal skills

• Highly effective and proactive in both oral and written communications

• Critical thinking with problem solving skills

• A results orientation

Timeline for Submission of Applications

Interested persons should submit their job application and curriculum vitae to the Senior Director, Human Resources, Central Bank of Barbados at email address HRapplications@centralbank.org.bb  no later than July 25, 2025.